Shipping Policy for lit63.com
Last Updated: 12/15/2023
Thank you for shopping at lit63.com. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased on our website.
1. Order Processing Time
1.1 Processing Time: All orders are processed within several business days (excluding weekends and holidays) after receiving full payment. Orders placed on weekends or holidays will be processed on the next business day.
1.2 Order Confirmation: You will receive an email confirmation once your order has been successfully placed. Another email will be sent with tracking information once your order has been shipped.
2. Shipping Methods
2.1 Shipping Carriers: We use reputable shipping carriers to ensure the safe and timely delivery of your orders.
2.2 Shipping Options: The available shipping options and estimated delivery times will be displayed during the checkout process. Please note that delivery times are estimates and may vary depending on your location and other factors beyond our control.
3. Shipping Rates
3.1 Shipping Costs: Shipping costs are calculated based on the weight of your order and the destination. The total shipping cost will be displayed during the checkout process before you complete your purchase.
3.2 Free Shipping: We offer free shipping on orders over [Amount]. This offer is valid for orders shipped within [Location].
4. International Shipping
4.1 International Orders: We ship to international destinations. International shipping costs and delivery times vary depending on the destination. Customers are responsible for any customs duties or taxes imposed by their respective countries.
4.2 Customs Clearance: Delays may occur due to customs clearance procedures. We cannot control or predict these delays, and they are beyond our responsibility.
5. Lost or Damaged Items
5.1 Lost Shipments: We are not responsible for lost or stolen shipments. If your tracking information indicates that your order has been delivered but you have not received it, please contact the carrier directly.
5.2 Damaged Shipments: If you receive a damaged item, please contact us within 3-5 days of receiving your order. Provide detailed information and, if possible, include photos of the damaged item and packaging.
6. Contact Information
6.1 Customer Support: If you have any questions or concerns about our Shipping Policy, please contact us at [shop@lit63.com].